ShoreTel Inc (SHOR)

ShoreTel, Inc. provides business communication solutions for small and medium sized businesses in the United States and internationally. The company offers various solutions, such as ShoreTel Voice Switches; ShoreTel Service Appliances for messaging, conferencing, and collaboration applications; ShoreTel Director, which enables IT administrators to view and manage the entire system from various locations using a single application; Small Business Edition 100 for smaller businesses; and ShoreTel IP Phones. It also provides ShoreTel IP Telephony solutions; ShoreTel Unified Communications, which enable the integration of IP telephony solutions with messaging, mobility, presence, desktop collaboration, and video; ShoreTel contact center that enables organizations to route contacts to appropriate agent in a multisite contact center; and custom application development and integration services. In addition, it offers standard and custom software development services; system design and installation services; training services, including certification programs; and technical support services, such as Web-based access support services and tools, access to technical support engineers, and hardware replacement, as well as software updates and monitoring capabilities. It serves a range of vertical markets, including professional services, financial services, government, education, health care, sports and entertainment, manufacturing, non-profit organizations, and technology industries through a network of approximately 1,100 resellers and value-added distributors. ShoreTel, Inc. founded in 1996 and is headquartered in Sunnyvale, California. As of September 25, 2017, ShoreTel, Inc. operates as a subsidiary of Mitel U.S. Holdings, Inc.